Refund Policy

How Refunds Are Issued

Until card payment support becomes available, all approved refunds are issued as store credit. Store credit is applied to your account balance and can be used toward any future purchase on OnlyBot.

Membership

Not happy with your membership? You may request a refund for any reason within 3 calendar days of purchase. After this window closes, membership purchases are final.

Scripts

A script purchase qualifies for a refund under either of the following conditions:

• Under 12 hours of runtime — if your total usage of the script is less than 12 hours, your refund will be approved automatically, no questions asked. This policy exists to let you fairly try a script, not to cycle through purchases for free. Repeated or bad-faith use of this rule (such as regularly refunding scripts after extracting value from them) may result in losing access to automatic refunds, or to refunds entirely, at our discretion.
• Scripter approval — the script's author approves the refund request, or fails to respond to the request within 5 days of it being raised.

Refund requests that fall outside these conditions will be declined.

What We Don't Refund

• Game bans or account locks. Botting always carries risk, and account safety is the user's responsibility. Being banned or locked from the game does not qualify you for a refund under any circumstances.
• Expired scripts. Once a script's authorization period has ended, it is no longer eligible for a refund — regardless of the reason.
• Add-ons. All add-on purchases are final and non-refundable.

Questions?

If you're unsure whether your situation qualifies, reach out before assuming — contact us on our Discord server or at support@onlybot.org and we'll take a look.